Probably because of the relatively low price, there were a lot of people, and it took almost an hour to get everything sorted.
Most importantly, when I provided my booking reference, they said my reservation number had already been used.
It took a long time to resolve the issue with the staff. I wonder how others would handle this if they're unable to clearly express the issue in English?
QEEQ needs to improve its coordination with overseas car rental companies.
The 24-hour service was excellent, the staff at pickup were very friendly and attentive, the car was in good condition, new and got a free upgrade, returning the car was easy, there was a gas station nearby, overall a great experience!
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