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Live chat Email us Service Code: 2441704357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2441704357
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Ancona to Rome to Florence to Venice

Reviewed: Wed, May 29, 2019
About Hertz: 2.0 /10
The car I got at Rome Airport needed AdBlue. I had never driven such a car before, so I didn't know it needed AdBlue. The car was almost out of AdBlue and no one told me. It gave warnings as soon as I left Rome. I had to find a repair shop and added ten liters to fill it up. The most frustrating thing was when I told the staff at the Venice Train Station branch, they just said 'it's no big deal'! Unbelievable!

Relevant Reviews on Hertz in Italy

Werner Bloomer

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Reviewed: Thu, Sep 27, 2018
About Hertz: 6.0 /10
Note that Thrifty's operations are actually handled by the Hertz counter. There are a lot of people, and you need to take a number and wait to be called. There's a ticket machine at the entrance where you enter your last name, and it will show up on the screen. Just wait for your number to be called.

Hyman Wilde

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Reviewed: Thu, Jul 26, 2018
“Picked up the car at Milan Airport, then went straight to Lucerne, Switzerland. Stayed in Switzerlan”
About Hertz: 2.0 /10
Has Thrifty been acquired by Hertz? When picking up the car in Milan, Thrifty orders were handled at the Hertz counter, basically, it was a Hertz booking. Hertz is very inefficient, took a long time in line, and it took two hours to get the car. The originally booked Ford C-Max was unavailable, so Hertz gave us a Nissan Qashqai for free. In Italy, you are allowed to drive to other developed Western European countries (UK, Germany, Switzerland, etc.). We added one additional driver; with taxes and service fees, the total cost was quite high, nearly half the original rental fee. I have a very poor impression of Hertz. Back in 2016, I rented a car in Brisbane, and Hertz charged more for an upgrade because the car I originally booked was unavailable. I didn't expect to book a car with Thrifty only to end up with Hertz again.

Agatha MacDonald

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Reviewed: Sun, Jul 23, 2023
About Hertz: 4.0 /10
The booking price was significantly different from the actual price.

Evangeline Den(n)is

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Reviewed: Tue, Jul 3, 2018
“Southern Italy and Malta”
About Hertz: 2.0 /10
Incorrect fuel information leads to a bad experience for customers

Regan Moore

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Reviewed: Tue, Apr 28, 2015
About Hertz: 10.0 /10
Hertz is good. Prices are a bit high, but they upgraded me to an SUV, so it's okay.

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