“Horrible.... I will never use ur company again. I plan to issue a warning via social media....”
About Discount Car & Truck Rentals:6.3/10
We had a terrible experience with ur company. It took over an hour at the counter for the employees to complete the paperwork. We were charged extra for insurance, which we didn’t need as I verified insurance I had covered me in Canada. When we went to return the car they accused me of putting a hole in the back bumper. It took over 45 minutes to convince them I did not do it. They spent a lot of time checking on the computer to see if that car had damage... they could not find it. It was noted on my inspection report, however it was vague and the employees said that was for another area of the bumper... little did they know we had taken a picture of the damage when we picked up the car... it was dated and time stamped... that shut them up. I will never rent from your company again. I have the employees names if you want to document any of this information.
We had to wait long to pick up the car, the staff wanted to give us another car with 6 seats when we booked one with 7. When we were on our way we noticed something was not going right (the tires were very swollen). Also the inside was not clean and we could find trash from the last customers.
Like: No extra fees, great customer service Dislike: Confirmation from Easyrentcars never came to my e-mail, had to seek it out online to know that reservation was confirmed.
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View more >Dislike: Confirmation from Easyrentcars never came to my e-mail, had to seek it out online to know that reservation was confirmed.