A pesar de que la tendencia en Europa para autos automáticos es que son más caros que los autos manuales, el precio fue adecuado en comparación con otras agencias.

Car assigned was below my expectation and counter staff did not clearly explained, but only said "car for you is Fiat 500 and because you want a auto transmission car". She is very rude and bad attitude and raised her voice at me, Despite i was not rude to her except that i feel cheated when she told me i got a Fiat 500. I got no choice but to accept it and when i go by myself to collect the car, i realise it is Fiat 500L. She could have explained it properly.

Additional fees applied when we picked the vehicle up including a 'one-way service fee'. Prepay fuel fees were for a larger vehicle that we ended up not receiving, but we were billed the higher amount anyway. Overall, around £30 in surprise fees. Won't be using again.

We got a cat that was damaged Left side was not fixed after the accident from the previous users

During the pick-up it should be more useful of the guy to tell us something about the car and if I need to pay toll somewhere or if the car has some scratches then just try to sell us more insurance.