No lines

Picking up and returning the car was very convenient, but unfortunately, the rental centers in San Francisco and Las Vegas are too far away, making it very inconvenient with lots of luggage when getting off the plane.

The customer service adds numerous insurance fees without consulting the customer, significantly increasing the rental cost. Very dissatisfied!

The staff at the store were dedicated, responsible, and enthusiastic. They provided detailed information about the car condition, vehicle usage, breakdown alerts, and driving tips in the US. Renting a car in the US is very common, but the rental process itself is quite interesting and enjoyable!

All good. Great service overall.