There was basically no service, and I waited almost an hour to pick up the car.

Not bad.

The service was excellent, with minimal queuing and an acceptable wait for the car. I rented the car for 13 days; it was a Citroen C5. Upon returning the car at Paris airport, I accidentally scraped the right front wheel against the curb due to the narrow lanes in the parking area. There was some dust on the car. EUROPCAR charged me 287 euros for repairs without providing any repair invoices or pictures, which left me quite puzzled.

A good company. But with a no good staff specially in Paris Charles De Gaulle airport.

Booked a Nissan qashqai and got a Peugeot...was offered a Renault espace at €50 extra....put another driver on and it cost €54 extra When picked up the car the exterior was filthy and with these add on’s not a nice experience