The waiting time in line was not long, but they only gave us the key when handing over the car, without any introduction or explanation about the vehicle. We had to figure it out ourselves later.

Service was okay.

New car, great service

We initially scheduled to pick up the car at 8 AM the next day. We ended up exploring Launceston until around 4 PM and decided to see if we could get the car earlier. The staff were very welcoming and assisted us with car selection and offered suggestions. They helped us switch to a different car and updated our information. Excellent service.

Near new car. Instructions from staff very clear. All good