It was fine, the staff were quite efficient.

The staff at the car rental location said it was a free upgrade, but they charged an additional driver fee. In the end, they charged a 500 yuan upgrade fee for the vehicle without charging the additional driver fee. The car pick-up was at night, and everything was in Turkish, so I didn't check carefully. Once I was charged after returning home, there was nothing I could do.

Not satisfied, returning the car was very troublesome.

Unprofessional operation. 1. They added insurance options without informing us when picking up the car. We were careless and thought it was a deposit, only realizing the extra charge later. 2. Difficult to find the rental car company counter at the airport with poor service attitude. 3. They didn't provide any return receipt when returning the car.

This was my first time renting a car abroad with a different drop-off location. The process was very convenient and quick. The only downside was that the drop-off location was a bit hard to find, but everything else was great. Highly recommend.