If it's not self-service pickup, the staff will try to sell insurance and have a bad attitude if you refuse to buy.

Fast service, especially quick when returning the car.

Great service, the car was very new, and there was no hard sell on insurance. Highly recommend.

Affordable and very convenient.

Queue times depend on how many people are there; if there aren't many Chinese, it won't be too slow. Service mainly depends on the renter's English proficiency; you can't expect everyone to speak Chinese. What kind of car you get is pure luck. I once booked a compact car but was able to take a small van after confirming with the staff, and there was no extra charge.