The African-American lady managing the vehicles at the San Francisco airport had a biased attitude. She smiled at white customers but gave me, an Asian girl, a very old car without Bluetooth support. Feeling cheated, I requested a change and was then given a 2018 GMC. Additionally, I was forced to buy personal insurance, which they claimed was required by California law.

Very simple, easy to understand QEEQ's contract

A very enjoyable car rental self-drive tour

Picked up the car in San Francisco using the self-service machine, which was quite convenient. However, you need to enter all the reservation details again, so the counter might be faster. No one tried to sell me insurance.

Efficient service, no hard selling