The small rental company couldn't provide the reserved car model, had terrible customer service, and getting a refund was a nightmare. If it weren't for my wife being an Australian Chinese who could argue with them, there was no way Zuzuche's customer service could solve the problem. Zuzuche's customer service's English is also terrible.

The location is inconvenient and hard to find.

Punctual and reliable, the car was in good condition

The company provided attentive service, and the car was already clean when handed over to us.

Overall good. Although there were some issues initially, they were satisfactorily resolved in the end.