Staff were slow.

The small rental company couldn't provide the reserved car model, had terrible customer service, and getting a refund was a nightmare. If it weren't for my wife being an Australian Chinese who could argue with them, there was no way Zuzuche's customer service could solve the problem. Zuzuche's customer service's English is also terrible.

The pick-up location is far from the airport.

The staff's attitude was acceptable, but the wait time for car pickup was a bit long.

Dislike: I dislike the fact that below 25 yo there’s an additional charge . I think that’s a lil bit ridicioulous .