NOLEGGIARE PALERMO Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Jeff Cronin

Italy

Reviewed: Thu, Aug 31, 2023

About NOLEGGIARE: 6.0 /10

First of all, when renting a car in Sicily, do not purchase additional insurance from Zuzuche. Always buy it from the car rental company; otherwise, the deposit will be extremely high. My deposit was 800 euros, and in case of an accident, you need to pay upfront. The repair costs for car damage in Europe are high, and it can be a significant amount if problems occur. Sicily is very strict about car damage inspections, including any scratches on the paint and rims, which will require compensation. The vehicle was quite old and not very clean. The front side windows fog up when the air conditioning is on. For Japanese cars, anything over 110 km/h with a side wind feels unstable, and since the speed limit on Italian highways is 130 km/h, it was very tiring to drive.

1 days rental

Relevant Reviews on NOLEGGIARE PALERMO

Alston Cecillia

Italy

1 days rental

Reviewed: Thu, Jan 18, 2024

About NOLEGGIARE: 10.0 /10

The staff responsible for pick-up and drop-off were quite diligent and followed standard procedures.

About QEEQ: 10.0 /10

Frederica Anne

Italy

1 days rental

Reviewed: Mon, Jun 19, 2023

About NOLEGGIARE: 2.0 /10

The local Italian car rental company lives up to its reputation, but the service is poor. The staff are indifferent, inexperienced, and the pickup process is slow. They even charged double the deposit because I didn't just use a credit card.

Everley Evan

Italy

1 days rental

Reviewed: Wed, Sep 18, 2019

About NOLEGGIARE: 8.0 /10

Waited about 20 minutes, acceptable.

S.Sequeira

Italy

1 days rental

Mini | Citroen C1 2 Doors or similar

Reviewed: Mon, Oct 4, 2021

About NOLEGGIARE: 6.0 /10

I waited over one hour to get the car. There were several people cuing to get the car they reserved and only one person at the desk! The company knows in advance how many bookings they have and it shocked me that they didn't make adjustments to the staff that was available at that time. A second staff member eventually showed up, but he didn't seem to be in any hurry to make the cue any shorter... This was one of the cheapest rental companies at Palermo airport, but based on this experience, I would prefer to pay a bit more and not wait one hour in a cue!... In addition, I have rented cars in many countries with my Revolut card being accepted as a credit card, but for some reason here they said it was a debit card, so I had to pay an extra non-refundable fee and a lower deposit. At drop-off, the staff lady was very unpolite and unfriendly, closing this whole experience on a negative note. Everything was ok with the car, but I don't think I will rent again with this company.

About QEEQ: 10.0 /10