Horrible!!! Waited more than an hour to be picked up and the customer service is horrible

Brand new car in great condition. If I were to rent from them again I would phone for pick up at Birmingham Airport as soon as I was leaving the plane as the only draw back was that we waited 25 mins to be collected. That meant that the kids were cold and restless so started running around. This is not a safe combination in a car park. This wouldn’t have been an issue if I was travelling alone or with just adults. Staff were very friendly and all was explained well.

The car was a joy .. your team work very hard but are charming and an enormous asset to a budget level organisation ... I get rolls Royce service for really competitive prices ... thank you

All I would say is make it clear tonew people renting that they have to drop off at the pick up point .. your literature implies you deliver back to the airport and then call for the shuttle ... this is not the case ... other than that you are great .

The wait at pick up was because there was only one counter staff on the Sunday of the August bank holiday The chap working that day was brilliant... it was annoying to have to wait but he did his absolute best

It was exactly as shown but I hadn’t read the small print about the damage deposit.

Car a bit old and pick up location far. The rest all good

Good offer

It was a pleasure to have a car rented from the Easirent. Would definitely recommend the company whoever wishes to rent or use their service.