Greater Vancouver Area

Very satisfied. Although there were questions about insurance during pickup, once informed that I already purchased it through the rental platform, the counter quickly handed me the car without any further hassle.

Car model not as booked

The first car we got was a Toyota that smelled like rotten fish, so we switched to a Dodge. When returning the car, the staff said there was a small chip on the windshield and blamed us for it. Honestly, the chip was very tiny, and we only drove in the city for three days, so it shouldn't have happened. We suspect it was there when we picked up the car, but the garage was quite dark, and we missed it. Interestingly, another Chinese customer before us was also blamed for the same reason! So, friends, be very careful when picking up your car! Don't trust the rental company blindly!

Bad organization at counter desk. More than 1h30 To get the vehicle

Easy to use, easy to access

Will rent again

Will use this platform for my next trip