Pacific Coast Highway

Average

The car pickup in Los Angeles was quite smooth; DAN handled the car rental procedures without any hassle. When we reached the pickup location, there were no JEEP Grand Cherokees available, which was a bit disappointing, so we opted for a Nissan Pathfinder instead.

Picking up the car early will incur additional charges in USD, which the front desk won't tell you! Later, I mentioned I wanted to pick up the car early but also return it early. The American staff didn't charge extra then! The car was in good condition!

The staff at this Alamo location will try to sell you insurance and other services you didn't purchase. It's up to you to decide whether to buy them or not. The problem is: I booked a 'compact car' (Nissan Versa or similar) through Zuzuche, and the staff said it was too small (I only have two people) and suggested upgrading to a higher class for an additional fifteen dollars per day. I agreed, but when I went to the garage, I got a 'Ford Focus,' which is also listed as a compact car on Zuzuche's website. Why did I pay extra for an upgrade yet still get the same class of car? I think this location takes advantage of renters' unfamiliarity with car models to deceive them into paying for unnecessary upgrades. I've rented from many companies through Zuzuche and have never encountered this problem elsewhere.

Despite not being able to rent the car as my form of credit card was not accepted - the Alamo Staff were great - and did say i wasn't the first and last to be effected.

Worked well - and by far you provided the cheapest quotation