Felt a long-lost trust between people.

In February this year, exactly like February last year, and almost the same trip, the same strange incident happened. I picked up the car with a full tank and returned it with a full tank, but both times I got charged $65. I only found out about it after returning to my home country last year and multiple complaints led nowhere. This year I made sure to point it out when returning the car, and without asking any questions, they refunded me immediately! I can't help but suspect this might be intentional. I hope for an explanation. ALEMO is usually cheaper on the ZUZUCHE platform, but once you get there, they strongly recommend upgrading the vehicle and adding extra insurance. Various charges (like $145 for 8 days of GPS; last year, I got talked into adding over $700 of extra insurance and received a free GPS, the charges can be very arbitrary), and then casually being charged $65 for 8 days of rental at $15 per day, once confirmed, they would immediately refund it! Am I being overly suspicious?

There are many cars and they are all quite new. The process of picking up and dropping off the car is simple and convenient. The only downside is that the shuttle wait time from Los Angeles airport to the rental center is a bit long.

Alamo in Los Angeles is good. I rented a standard car, but it seems the company didn’t have this model, so I ended up choosing a Camry from the full-size options.

The queue was organized despite the large crowd, and the hall was spacious.

Everything was good, except the counter staff didn't smile. Maybe it's because our English isn't very good. They were nice to foreign guests.