Trip from Vancouver to Victoria

Very satisfied

Very satisfied. I booked a seven-seater car, but after picking it up and loading the luggage, I discovered it only had six seats. I drove back to exchange the car, and the staff were happy to assist.

The car rental experience with THRIFTY in Vancouver was very pleasant. The vehicle was clean and well-maintained, and the pickup and drop-off process was quick and easy. The staff were polite and professional. I will definitely use THRIFTY again in the future.

Extremely poor experience. The staff on duty repeatedly recommended other vehicles. Later, when we realized how much more expensive they were and refused, he made excuses that our car was no longer available and made us wait while ignoring us. After a long wait, we lost our patience. One car had an additional charge of 1040 CAD and the other 840 CAD. I was about to file a complaint with your rental company! This company will not be used in our circle again. Extremely angry!

Staff kindly reminded me that I didn't need to refill the tank before returning the car. Although I didn't use much fuel, it still felt considerate.