The service staff were not very polite. The requested Jeep was not provided and I was randomly given another car. Upon returning the car, I had to wait a while before someone attended to me. Despite having refueled the car at the airport gas station before returning it, I was still charged extra without any explanation.

Convenient and quick

The pickup and return process was very smooth. You don't need to go to the counter to return the car. You can do it directly in the parking lot, the company's staff checks the vehicle and swipes the card immediately.

The staff were excellent, driving out of the ick up area, warning light, tyre pressure low in one tyre. NO HESITATION, different car, the BMW which I had for a week.

Easy to find the counter at the YVR Airport. Pickup car easy and car conditions are good. Return car also easy and fast.

Easy to choose car and booking.