Rome-Pisa-Cinque Terre-Lucca-Siena-Pienza-Rome

When picking up the car, we clearly stated that we don't need additional insurance as we had already bought it in China! But they still added expensive insurance! The confirmation form was in Italian, and we didn’t check it carefully before signing! That was really careless of us!

Returned the car two months ago and suddenly got charged 50 euros. What nonsense. Everything was clear during the return with both parties confirming and signing. What kind of service is this?

The Italians are quite enthusiastic. The lady at the car rental agency kept saying I was lucky to get a new car.

They made various excuses to force us into buying insurance and changing the car. Eventually, we got a similar car, and the cost increased from over 3000 to more than 10000. There are many scammers in Italy.

Did not get the car that I’ve payed for, also not automatic gear available at the pick up, so we couldn’t add an extra driver