Tuscany Rome

Budget rental company is disgusting. Arrived early and no one informed me. They charged an extra hour after return. Trash service. If I arrive early, don't give me the car. If there's an extra charge, inform me. Almost 40 euros per hour, what a rip-off. Extremely disgusting.

1. Inaccurate pricing: They said additional insurance is €25, but it's actually €35. 2. Disorganized vehicle arrangement: I carefully selected a small car, a Yaris, with 5 seats and enough trunk space for luggage before ordering. When I arrived at the store, they first gave me a manual two-door A3, and then switched to a 4-seater Smart, which couldn't fit my luggage. Terrible.

Arrived late, forcibly upgraded, charged an extra 500 euros

The counter staff engaged in fraudulent sales. They tricked me into upgrading a 1500 car to 5000.

Not many people picking up cars