Although the car model was reserved in advance, we were informed upon arrival that it was unavailable. They provided their so-called equivalent model, which had a significantly different price on the QEEQ platform. If unsatisfied, the only option was to upgrade by paying more, which felt like a forced purchase.

There were many people in line, but the service was still very good, and the car selection areas were clearly divided.

Overall good, but the counter staff were unfriendly and tried to upsell insurance.

Easy return, quick pickup, had to queue for paperwork

Le obligan a uno a coger seguros que no están cotizados en la reservación, lo que incrementa el costo tremendamente y la funcionaria afirma que esos seguros son obligatorios, afirmación que creo no es cierta.

La plataforma no indica que los seguros son obligatorios, ni su costo.