Very convenient and friendly. They helped us with our luggage without expecting tips. They even allowed us to place large items (like a golf bag) near the front door. There are also self-service options for the paperwork.
Reserved a mid-to-large SUV Jeep Grand Cherokee or similar, but only JEPP Compass and FORD EDGE (rental car introduction says similar level should be Explorer) were available. Downgraded without price reduction, lots of upselling, such as paying for upgrades, GPS, insurance, etc.
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