Very satisfied, the car was in excellent condition. The rental process at the front desk was very quick and convenient. Returning the car was also very fast and easy, even at night.

The Chinese support staff was very good Bought insurance but didn't know how to deal with a flat tire Still haven't received a response

Authentic and generous portions

The Chinese assistant helped us with the pickup, which was very convenient and fast. We specifically chose a Camry, but when we got to the store, there were not many good options for the same category. We ended up with a basic Jeep. It looked fine from the outside and had a mileage of several thousand, but the acceleration was very slow. On American highways, speeds are generally above 100 km/h, and to keep up, we had to press the gas hard, which was exhausting.

Didn’t like being asked to upgrade for more money on a car we didn’t need, trying to up sell on pick up