The staff were very attentive and explained everything clearly.

When returning the car, there was a small tear in the tire. The staff wanted to withhold the deposit, but after negotiation, they consulted the manager. The manager said they would waive it if I wrote a good review online.

Acceptable, the process is simple

The staff were very friendly, picking up and returning the car was very smooth, and there was no pressure to buy additional insurance.

The rental company's service is fairly decent, and the rental and return process is relatively simple. However, they kept recommending additional insurance when I picked up the car, even though I had already purchased full coverage on the QEEQ platform. This was quite unpleasant. Additionally, the rental company's pickup and drop-off points are very inconspicuous and difficult to find!