Pickup process was quick, and they arranged a check-up swiftly when the car had warnings. However, they couldn't provide the agreed model and pressured me into an upgrade, costing me a few hundred dollars.

Not bad.

Cultural differences between Chinese and Western cultures made communication challenging, but their attitude was earnest.

The Alamo company is quite good. There are plenty of vehicle options, and they are relatively new. The Jeep I rented had only driven a bit over 2000 kilometers. There were no additional charges or upselling. Just take your printed rental confirmation and proceed directly to complete the paperwork. The printed contract is the same as the rental confirmation.

The Alamo counters are always busy, but it's worth it - they look after me and that is appreciated. I won't go anywhere else.

I rent a lot of cars and this is as smooth a rental process as you can get. Why go anywhere else right