Excellent

Convenient and efficient.

I had already bought full insurance, but the store still tried to sell insurance. The China Merchants Bank all-currency credit card from China uses chip and magnetic stripe encryption. Due to security issues, China Merchants Bank has stopped using the magnetic stripe function, opting for chip insertion for authorization instead. This caused issues as the rental store couldn't process the card, leading to inconvenience. I suggest they implement multiple methods like pre-authorization prompting chip card insertion or using Alipay QR codes for verification.

Picking up and dropping off the car was very convenient! The car was great too!

It was my first time renting a car overseas and I had a genuinely good experience with Alamo. I initially reserved a Ford Fusion, a large car for 4 people. Perhaps they saw we had more luggage, or maybe they didn’t have our reserved model. Either way, they upgraded us for free to a Dodge 7-seater MPV. It was a new car, with only over 1100 km on it. As a result, our trip in Vancouver was very smooth and enjoyable. Alamo definitely deserves 5 stars!