Not bad, no need to worry, just communicate properly. Acceleration pass service fee is $14.99 per day based on the number of rental days, regardless of whether you use toll roads or not. This can add up. They added insurance when I picked up the car, but after communication, we cancelled the unnecessary coverage. I mistook a 4 for a 9 in the parking spot number and took the wrong car. The staff at the exit noticed and had me wait while they brought the correct car. They were quite nice, thanks.

They kept intimidating us to upgrade to a more expensive model, claiming the reserved car wasn't available and gave us a two-door mini car, leaving us in a tough spot. About the insurance, they said if we didn't buy it, we needed to provide local social security numbers, basically implying it was illegal to drive without it. I wondered, is the Zuzuche website a big scam? Can't I just drive without these extras? I had already paid over 2000 online, then was forced to pay an additional $390 on-site. The experience was horrible, and I will never choose Zuzuche again, nor recommend it to anyone!

The car was good. Initially, they tried to force us into buying additional insurance, but we noticed and stopped them.

Car itself was great. However insurance was really expensive. I paid just about $1000 in insurance alone for my rental which was 50% of the cost of the entire rental. Wish I wasn't talked into it by the counter people, otherwise good car.

ホノルル、カネオヘシティにて車の鍵閉じをしてしまいました。日本にてAXAの保険に入って行きましたが、鍵閉じはAXAの保険はダラーレンタカーでは使用出来ないと言われました。結局、ダラーレンタカーの手配の業者に頼んで75ドルを取られました。海外のレンタカーの保険は現地で入ったほうが良いと思いました。本当にアクシデントが無い方が良いのですが。ダラーレンタカーの日本語担当の方々には大変ご迷惑をおかけしました。特にアメリカ独立記念日にやってしまったので。又携帯電話にて対応お願いしましたので心細かったですが、良く業者を探して頂き感謝致します。次回もアメリカではダラーレンタカーを利用させて頂きます。ありがとうございます。

レンタカー価格は大変安かったですが、保険は現地借りたレンタカー会社の保険に入ります。大変勉強になりました。こちらもありがとうございました。