Pickup and drop-off were both very convenient and fast! The car was in good condition!

We originally booked a Toyota RAV4, for 4 people and 3 suitcases. In reality, we had 4 people and 5 suitcases, so we upgraded to a Nissan Pathfinder. The luggage space was still insufficient, and we had to fold down the last row of seats to solve the issue. Fortunately, there were only 4 of us. The upgrade also added windshield insurance, which we accidentally accepted and ended up spending an extra thirty dollars. The car’s condition was excellent, no complaints.

You can choose any car in the designated area of the parking lot without any staff present.

Big company, excellent service

ALAMO's basic services are adequate, with shuttle buses and decent online customer service. However, they didn't provide sufficient information about the car and its location. The parking lot staff were also inadequate and unclear, merely suggesting to pick any car. Follow-up inquiries about refueling were difficult as their phone lines were almost never answered.