The staff kept trying to upsell things like car upgrades, insurance upgrades, and returning with a full tank from their gas station. I declined everything, and the staff seemed a bit unhappy in the end.

The company's service attitude was very good, and there were no unnecessary charges.

Very good

The service at the counter was quick and the staff were fairly friendly, although they did try to sell insurance. The Jeep Grand Cherokee I booked online wasn't available, but they gave me a Chevrolet SUV instead (I guess there aren’t many Grand Cherokees and it's just a gimmick online). Overall, Alamo’s cars aren't new, but the condition is acceptable, though the interior was a bit dirty.

Fairly convenient, but there are too few locations. Previously rented a Mustang, but later had to switch to a Dodge because there wasn't enough room for luggage. Had to go to the airport for the switch, which was a bit inconvenient.