Long queues, but everything else was good

Overall, I am very satisfied with the service. The vehicle was very new, and the service attitude was excellent. When the vehicle broke down, it was very convenient and quick to replace it with a new one at the nearest service point. Returning the car was also very quick and convenient. The only drawback is that the Alamo counter in Las Vegas was slow in processing the car pickup.

Alamo Car Rental is very professional. Showed the rental slip at pickup and drove off with the car in a minute. For drop-off, just handed over the keys and left. I expected some additional charges like a car wash fee, but there were no extra costs. Simple and fast.

Last-minute decision to switch to a 7-seater GMC. Very good service staff, and since it was my birthday month, they offered me a discount.

The service attitude was average, and the wait time was slightly long but tolerable. There weren't many vehicle options, but the condition of the vehicle was satisfactory.