The service was great. There were quite a few people, and they did try to sell insurance a bit, but after declining, they didn't push further.

The Chrysler mid-size sedan we were promised to see at 9 am on the 18th was not available. They said the car would return to their lot by 10:30 am, but only a small Nissan sedan returned then. By 11 am, the Chrysler still had not arrived, and QEEQ contacted me to downgrade to the Nissan sedan. I hope we can be refunded the price difference and compensated for the 3 hours wasted at Disneyland in the morning, with a clear resolution.

The handsome salesman was very helpful. We had mistakenly booked a 2-door economy Nissan for three adults, one child, and five suitcases. When we arrived at the store, he offered to let us see the car first, and then surprised us by upgrading us to a larger Hyundai Elantra for free. Amazing!

The booking fee (online) was reasonable but I did not know there was going to be another $100.00 in fees added on afterwards. That was disappointing.

Like: yes I lovet
Dislike: the personal she is awesome