Not bad, picking up the car was very convenient.

I happened to go when the counter was empty and it was a really smooth experience. Overall I would say the experience was very smooth and the staff was very helpful.

I like the price drop protector as many of my bookings I have gotten a pleasant surprise when the price drops!

No navigation system. Other companies offer free navigation and free car upgrades, but this company downgraded me. I booked a Ford SUV, considering the safety of American cars, but they gave me a Hyundai. When I asked why it wasn't a Ford, they said it's the same category. Speechless.

The service was acceptable, and the car handover process wasn't complicated. Although our English isn't very fluent, the communication was relatively easy. Overall, we were quite satisfied.

I booked a car for 2 weeks during Christmas and New Year time. The pick up was easy and rapid. The staff at the counter answered all questions friendly and frankly. At first I didn't got the car I had booked. I booked Dodge Grand Caravan but they gave Kia Sorento which was so far acceptable. We travelled with many luggages and we found the rear seat couldn't be folded. One of the staffs walked by and tried to help but it still didn't work so he gave us another car, Grand Caravan GT, which was upgrade. The car was perfect. We all enjoyed the trip. The drop off was smooth and rapid, no paper works. Overall was great. Recommended.

This was my third time booking on the platform. There were adequate selection. The price drop was not so practical. Overall is satisfaction. Recommended.