Over a month after I returned the car, they suddenly charged me 500 CAD without explaining the reason. I kept asking, but they never gave me a response.
The service attitude was average, but they didn't aggressively sell insurance. The staff member we met during the return was quite friendly. He checked the exterior of the car, looked at the fuel gauge, turned off the engine, and said OK. We also took photos of the dashboard, and that concluded our car rental journey.
The queue was very slow, it took almost an hour. There were few staff and they processed things slowly. They also try to sell additional insurance. Make sure to thoroughly check the car’s condition, or there might be problems when returning it.
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