Very satisfied, just waiting for the pre-sale fee to be released.

Had to wait in line for almost an hour

They persuaded us to buy extra insurance when picking up the car, costing over $100. When returning the car, they tried to charge us an additional fee for returning at a different location, which was already included in the order. In total, they overcharged us by more than $200.

Reputable company.

Returned at the Avis LAX location. It has poor reviews on Yelp, but when I went there, it was not crowded and quite okay.