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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7780063356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7780063356
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Casablanca - Rabat - Tangier - Chefchaouen - Fez - Merzouga - Marrakech - Casablanca

Reviewed: Sat, Oct 28, 2017
About diRENT: 2.0 /10
Terrible rental company: 1. The car we picked up was not the model we reserved, and they told us it was the only car left and we couldn't change it. Later, a policeman helped us, and the rental company staff said that the next day we could swap our car for the reserved model in Rabat for free. Trusting this, we took the wrong car. The next day at 10 AM, the staff confirmed on the phone, but an hour later they asked us to call another number and then stopped answering. We had to call the company's main number, and they told us to drive back to Casablanca to change the car. Are you kidding? We arrived back in Casablanca at 2 PM and only managed to sort everything out and leave with the car at 4 PM. On the highway 120 km from Tangier, the warning and engine lights came on. It was 9 PM, and four women were stuck on the highway – imagine that! The so-called 24-hour customer service did not answer our calls! Is this a scam company? Zuzuche customer service asked us to go to Tangier to change the car, but when we got there we found out there was no longer a Tangier branch. We had to continue driving the faulty car. 2. We called three hours in advance to return the car, but four hours later the company personnel still hadn't arrived at the airport, almost causing us to miss our flight!

Relevant Reviews on diRENT CASABLANCA AÉROPORT

Lisa Betty

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Reviewed: Tue, Oct 8, 2019
“From Casablanca to Tangier”
About diRENT: 6.0 /10
We did not get the 9-seater car we reserved; instead, we got two small cars. Couldn't find the office for return, and the provided phone number was incorrect and unreachable. Giving an average rating because the rental company finally picked up the car from us.

Channing Dick

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Reviewed: Fri, May 18, 2018
About diRENT: 2.0 /10
Constantly delayed

Toby Ellen

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Reviewed: Wed, Oct 10, 2018
About diRENT: 2.0 /10
After arriving at the airport, I waited for three hours before the car was delivered. Contacting the staff only resulted in responses like 'it will be there soon' or 'just five more minutes'.

Jenny Carrie

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Reviewed: Mon, Oct 9, 2017
About diRENT: 4.0 /10
No rating because I didn't even use their car.

View more >
Economy | Dacia Logan or similar
Reviewed: Tue, Dec 10, 2019
“Belle expérience”
About diRENT: 9.0 /10
Le service est courtois et respectueux et le personnelle est agréable, j"étais un peu déçu car jai fait un retour a 23h et demandé le service de raccompagnement chez moi, mais ils ont refuse après me l avoir promis au moment du pick up, je devais cherché un taxi ou me débrouiller a 23h du soir a Casablanca
About QEEQ: 10.0 /10

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