The clerk forcibly insisted that we buy third-party insurance, claiming it was required by California law. I checked online and found no such law. The Asian clerk began to stall and refuse to complete the transaction. I mentioned that I had rented a car from this Alamo location five days ago with no such requirement, and the clerk became hesitant but still did not verify the law with a manager or provide us with any documentation. The whole incident was very unpleasant. I hope that in the future, Zuzuche improves their system to inform renters in advance about necessary insurance requirements at the rental location, preventing forced sales.

Forced to buy insurance, couldn't pick up the car without it! Ended up buying insurance worth over 800 for nothing, whereas a friend who booked with AVIS at the same time didn't have to buy any insurance!

The pick-up and drop-off process was quite fast.

This is a rental company with precise positioning, offering a wide selection of city SUVs favored by many locals. Overall, it left a good impression!

Best rental. Excellent service. Great pick up - very fast. Drop off was even better - guy who handled the drop off was amazingly efficient - fastest ever drop off.

Great price and service