Melbourne - Great Ocean Road - Melbourne

Because we had a lot of luggage, the staff suggested switching to a Suburban. It turned out they were right, and it wasn't a forced upgrade.

The attendant at the San Francisco airport car rental counter had a poor attitude. After declining to upgrade the car model and purchase fuel and insurance, he barely looked at us properly. Since we arrived at night, there were few vehicle options, and the available cars were relatively old models.

This was my second time renting from Alamo at San Francisco Airport. Since there were many people handling rental procedures when I arrived, I tried the self-service option. Just follow the instructions on the screen and input the required information step by step.

Unclear insurance details!

Self-service pick-up is very convenient, and returning the car is easy. The car had only 500 miles on it.