Turkey

It was fine, the staff were quite efficient.

The staff at the car rental location said it was a free upgrade, but they charged an additional driver fee. In the end, they charged a 500 yuan upgrade fee for the vehicle without charging the additional driver fee. The car pick-up was at night, and everything was in Turkish, so I didn't check carefully. Once I was charged after returning home, there was nothing I could do.

Unreasonable charges

Unprofessional operation. 1. They added insurance options without informing us when picking up the car. We were careless and thought it was a deposit, only realizing the extra charge later. 2. Difficult to find the rental car company counter at the airport with poor service attitude. 3. They didn't provide any return receipt when returning the car.

The rental service in Antalya is actually provided by Enterprise. The service was great. They told me that for a bit more money, I could get a bigger car. However, since it was just the two of us, we insisted on renting the Clio because it's small and fuel-efficient.