Extremely poor car rental company, 100% not recommended. Arrived 2 hours late due to my child's illness, despite it being a prepaid order with a no-show penalty of full payment. There was no reason for them not to hold the vehicle, especially since I called to inform them. When picking up the car, despite having the original car available, they insisted I pay $150 for an so-called upgrade. It's completely a scam. Waikiki's Hertz, Dollar, are the same company, and the service staff were very rude.

Overall experience was good, the process was relatively smooth.

Satisfied, very quick!

Excellent service

The staff was friendly. Our credit card had some issues, and the staff only charged us a symbolic $50, allowing us to drive the car without delaying our trip. This is commendable.