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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+33-970019487
From Israel
+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9278848260
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9278848260
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Reviewed: Thu, May 14, 2015
About Dollar: 2.0 /10
Your company clearly doesn't have Chrysler convertibles, only Mustangs. Why advertise falsely? Then you tried to make us pay extra to rent a Chevrolet sports car, which is twice as expensive. Various excuses were given, like the Mustang is not available, only one is in stock, and it's not coming back. You insisted we rent the Chevrolet. I said I don't need navigation or insurance, but you forced us to take them, otherwise the car price would be even higher. What's the logic? When I got to the US, it was too late to switch rental companies! It felt like there were too many uncertain factors, too many human errors! This company is nowhere near as professional, straightforward, and convenient as the SUV rental company I've used before. I couldn't even choose the car; it was forced upon me with additional charges. I booked a total price of over 2000 RMB, but ended up paying nearly 4000 RMB at the location. Terrible!

Relevant Reviews on Dollar LOS ANGELES INTL AIRPORT

Oliver Penn

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Reviewed: Mon, Jan 8, 2024
About Dollar: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Marlon Gosse

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Reviewed: Wed, Jun 10, 2020
“Los Angeles - Santa Monica - Big Sur - Carmel - Monterey - San Francisco - Yosemite National Park -”
About Dollar: 6.0 /10
The car rental customer service was a middle-aged woman. She was initially very friendly, but her attitude changed immediately when she heard we didn't need additional insurance. She started speaking faster, and the overall experience was poor. The car itself was fine with no issues. When returning the car, we were charged an extra fee that we didn't understand, but it wasn’t much, so we didn’t bother to dispute it.

Trista Cromwell

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Reviewed: Wed, Sep 27, 2017
About Dollar: 2.0 /10
The store staff are outright scammers! They said the deposit and the fees for not using toll roads would be refunded when returning the car, but when I returned it, they didn't honor their word, claiming I agreed to the insurance purchase and directly charged me. Do not rent from this company!

Melissa Becher

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Reviewed: Mon, Aug 10, 2015
About Dollar: 2.0 /10
No Chinese service available, and there weren't enough cars when picking up, requiring coordination. Also, the vehicle's condition was not explained and needed to be asked in detail. The main issue was that after multiple confirmations with the staff that there were no extra charges, I found out upon returning home that I was charged for several items, totaling nearly $400! Friends, please look carefully at those incomprehensible abbreviations on the bill.
About QEEQ: 10.0 /10

Blair Ramsden

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Reviewed: Mon, Feb 15, 2016
About Dollar: 2.0 /10
I booked a Ford Focus but was told it wasn't available. They should have upgraded for free, but they were unwilling to do so and forced me to buy optional insurance. I mentioned I had already prepaid, but because the receipt was in Chinese, Dollar Car Rental didn't acknowledge it. Unable to communicate effectively, I had to opt for a much smaller car. Very unsatisfied with the service.

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