This car rental experience was okay. The rules at different locations vary, and QEEQ did not show this, so we had to discuss it in person at the store. Some experience and language skills are necessary.

The staff at the store were very friendly and patiently answered all questions. The car, a Chevrolet Captiva, was in good condition with only 8000 miles on it, though it was a bit dusty inside and out. There were no upsells; I voluntarily added roadside assistance since we were driving to Yellowstone and Beartooth. The rental deposit was surprisingly only $80. There was a small incident - I left the free GPS provided by QEEQ in the car when I returned it, but I only realized it after I had flown to San Francisco. I called Alamo, and they mailed it to me the next day. I was very satisfied. QEEQ's phone support had mentioned a long online form process, which was totally unnecessary. However, mailing it to me via FedEx took 4 days and cost nearly $20, which compared to domestic shipping in China is quite expensive.

Very satisfied with the service attitude, short waiting time in line, and good vehicle condition.

The staff were somewhat cold and couldn't upgrade the vehicle.

Quite worry-free and the procedures are simple.