The branch offered delayed pick-up and drop-off services, which was great! Returning the car was hassle-free. But contacting them by phone was very difficult. No shuttle service.
The service staff in Paris were nice. However, the car did not have a USB charging port; it seemed to be type-C, so keep that in mind. The car had Google Maps installed, and once you log in with the same account as your phone app, you can send navigation routes directly to the car. The car return process is self-service.
The car already had damage at the rear before departure, and I had informed the staff about it beforehand. However, I was still charged over 1200 Euros for repair costs without any notification; the amount was directly deducted from my bank account. I only found out after checking my bank statements. I truly cannot understand this.
Since I had my insurance with QEEQ AVIS informed me that in case of accident I will be charged with the cost of repairs and reimbursed by the insurance I had
Fortunately, no accidents and this saved me from a lengthy hassle
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