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Live chat Email us Service Code: 8979707357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8979707357
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Paris-Sault-Arles-Aigues-Mortes

Reviewed: Fri, Jul 22, 2022
About AVIS: 2.0 /10
The car already had damage at the rear before departure, and I had informed the staff about it beforehand. However, I was still charged over 1200 Euros for repair costs without any notification; the amount was directly deducted from my bank account. I only found out after checking my bank statements. I truly cannot understand this.
Economy | Volkswagen Polo or similar

Relevant Reviews on AVIS Paris Gare De Lyon

Zebulon Abraham

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Reviewed: Mon, Jan 8, 2024
About AVIS: 6.0 /10
The overall experience was straightforward with no unnecessary hassle. The car was new and the driving experience was excellent. However, when I rented the electric vehicle, I specifically asked if there were any special requirements regarding charging, and the staff said there weren't. Upon returning the car, the inspection staff suddenly told me I needed to charge the battery to over 80%, resulting in a charge of more than 20 euros. This was a negative experience.
About QEEQ: 10.0 /10

Molly Ann

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Reviewed: Mon, Aug 24, 2020
“Trip to Southern France”
About AVIS: 10.0 /10
Very friendly
About QEEQ: 10.0 /10

Viola Patience

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Reviewed: Thu, Oct 7, 2021
About AVIS: 8.0 /10
Very good
About QEEQ: 8.0 /10

Harvey Louis

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Reviewed: Mon, Jul 10, 2023
About AVIS: 2.0 /10
Avis in France is really terrible. The car I rented had no maintenance at all. After just two days, the brake pads had issues, grinding down to the metal discs. It was terrifying. I went to a nearby branch in a different city to see what could be done. They offered to replace the car, but only had manual transmission vehicles, which I couldn't drive. They then directed me to another location. I nervously drove the car with the faulty brakes to the next branch, where the staff didn't believe me at first. After a brief test drive, they agreed to switch the car. I asked if we needed a new contract, and they said they would email it to me. At the end of the rental period, I returned the car with a full tank and no damage. The staff said there were no issues and that the invoice would be emailed to me. After returning home, I found a charge of over 100 euros on my credit card. I never received the invoice, and only found out through the rental portal that the charge was for not returning the car with a full tank. I find this disgusting. When I appealed, they asked for evidence that the car had issues. How am I supposed to provide evidence of faulty brake pads? The car was replaced and the staff tested it. Shouldn't that be enough proof? Do they expect me to fill the tank before risking my life driving to an unfamiliar branch? Who compensates me for my time and fuel spent searching for a branch?

Marcus Grantham

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Reviewed: Wed, Aug 15, 2018
“Paris-Fontainebleau-Nancy-Maginot Line-Strasbourg-Colmar-Lucerne-Longjan-Interlaken-Spiez-Montreux-L”
About AVIS: 10.0 /10
The process was very fast, and the staff provided a paper guide that made picking up the car convenient.
About QEEQ: 10.0 /10

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