When picking up the car, I was told that the reserved car was no longer available because I arrived two hours late, and I had to pay extra to upgrade—an additional €63 per day, which was quite expensive. The store also tries to push their insurance, but if you’ve already purchased full coverage on Zuzuche, there’s really no need to consider buying insurance abroad.
There was no manual inspection when picking up the car, but they claimed there was a scratch on the wheel rim when returning it. Thankfully, I had purchased full insurance.
The same rental company requires a 48-hour interval to start a second booking. It's troublesome that Zuzuche didn't know this or have it controlled on the platform, especially in the middle of the night.
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