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From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
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From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6460596356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6460596356
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Reviewed: Sat, Oct 17, 2015
About Hertz: 6.0 /10
The staff tried to charge me a one-way rental fee, but I showed my rental confirmation voucher (page 2: Oneway rental fee: included), and that resolved the issue. I believe this shouldn't have happened in the first place. All the charges paid should be detailed in the rental company's system, and renters shouldn't need to provide proof of payment. What if I hadn't printed the complete rental confirmation voucher and couldn't provide the second page? Would I have had to pay the one-way rental fee again?

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They tried to sell extra insurance, and claimed my reserved car wasn't available, suggesting other cars that required additional payment. Initially, the staff quoted an extra $48 per day, but when I said it was too expensive, someone who said they were a manager offered it for $24 per day. Since it was late and I needed to hit the road, I had no choice but to agree. It felt like a scam.

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