Alamo charged mandatory fees without explanation.

Great service

Very good and convenient.

After arriving at Los Angeles Airport, we waited for the shuttle bus to the rental office. The driver even helped with the luggage. It took about ten minutes, very convenient.

The airport shuttle bus takes you directly to the location, which is very convenient. The store has many self-service machines for picking up the car, making the process very easy without long lines. You print out a slip, and a dedicated counter will handle the process. They don't constantly push insurance, and the staff is very friendly.