When I rented a car in Japan from another company, they explained traffic rules in detail and what to do in case of an accident, what type of fuel to use, etc. Here, they just kept pushing the insurance.

No waiting in line, rent as soon as you enter.

Pretty good overall, but the shuttle bus from the airport to the rental location was hard to find. The car was fine, not new but not old either.

The front desk staff were quite good, and the return staff also had a good attitude. However, the pickup staff seemed to have a noticeable bias against Chinese people, which affected the overall rating. It may be because the pickup time was quite late (16:00), there were very few cars to choose from, and the car's condition was not great.

There is a shuttle bus at the airport, and the staff are very friendly. Remember, returning the car within two hours after the scheduled time is not a problem. Returning the car is very simple; just drive into the yard. Although it’s a small company, it is worth recommending.