Nice fast pick up with Kevin, was told all I needed to know n was on my way, drop off with Sam was just as smooth and a nice follow up call the next day from Elaine to check everything was ok, all good
They charged £195 for a small mark on the tire, which they found using a flashlight up close, plus an additional 20% service fee. It's a scam. I thought big companies wouldn't do this, but this one acted just like the small companies. I won't use them again. The radio couldn't be turned off, the navigation sound couldn't be turned on, the car didn't drive straight, and the steering pulled to the left. Make sure to take lots of photos as evidence when you pick up the car.
The service was enthusiastic, patient, and thorough. There was no pressure to buy additional services. The car pickup process was simple and fast, without wasting any time. The explanations were very clear. This is an excellent car rental company!
The staff were very welcoming and helpful. There was an issue with my rental but they managed to sort it out effectively and quickly.
About QEEQ:10.0/10
Very easy to use and great prices.
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