It was a fine experience

Good

I booked a car from SIXTY for 10 AM and provided my flight number, but the flight was delayed. When I arrived at 10:45, the staff was packing up and refused to help. I found the manager who simply said it was after hours and they couldn't assist. I called the rental support and they were also unable to help, even insisted on a minor detail and refused to budge. I had to rent from another company at a higher price. The next morning, I tried to rent again but was told there were no cars available. I had to pay an extra $25 per day for a BMW. Although I had already paid for 4 days, they placed a $500 pre-authorization hold. A very bad experience.

Poor

Avis provided a smooth and efficent service.

Booking was easy. Although i took out the insurance with QUEEQ but wasnt aware it only covered the driver andnot the passengers.

Asked for a Ford explorer, received a Ford flex. Even though it was not what we had reserved it was still a very good vehicle.

Everything went very easy and smooth, will definitely recommend and use again.